Shipment processing time
All regular orders are processed within 3-4 days.
Shipping rates and delivery estimates
Shipping is a flat-rate of $6.99. Shipping over $50 is free.
International shipping is exempt. Customers pay for International Shipping. We offer USPS or DHL.
Shipment to P.O. boxes or APO/FPO addresses
We will ship to P.O boxes or APO/FPO addresses but we do not assume responsibility for lost packages.
Shipment confirmation and order tracking
Immediately upon order placement you will receive an order confirmation email. Tracking will follow when the order is ready to ship.
Customs, duties, and taxes
Dylan Kendall is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Dylan Kendall is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.